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Q.What is my user name?
Q.Where can I find my user name?
Q.Why won't it accept my user name?
Q.What is my account number?
Q.Where can I find my account number?
Q.How long is my account number?
Q.What if my account number is less than 10 digits?
Q.What if I move and get a new account number?
Q.What if I have forgotten my password?
Q.How do I change my password?
Q.How long should my password be?
Q.How can I make my password secure?
Q.How often should I change my password?
Q.Is my Online Payment Center password the same as my service provider website password?
Q.How do I register?
Q.Where can I find my account number?
Q.Can I view my statement/bill?
Q.How can I make payment?
Q.How do I edit a recurring payment?
Q.How can I cancel scheduled payment?
Q.How do I update my E-mail address?
Q.How can I make a payment?
Q.What does it cost to make a payment?
Q.Can I post date (schedule) my payment?
Q.Why did I receive a late charge, even though I made my payment by the due date on my statement?
Q.Why does my service provider say they haven't received my payment even though I have a confirmation number?
Q.What is the confirmation number for?
Q.What if I made a payment by mistake?
Q.What do I do if I made a payment online, then took my payment to my local office also?
Q.What do I do if I made a payment, even though I am on Recurring Payments?
Q.Can I make a payment different from my balance due?
Q.Will I be notified if Recurring Payments is unable to process my payment?
Q.Is it my responsibility to be sure that my payment was made?
Q.Can I make a one time payment online?
Q.Why hasn't my balance changed even though I made a payment online?
Q.How can I cancel my scheduled Payment?
Q.How does Recurring Payments work?
Q.I stopped Recurring Payments. I wish to start it again. What do I do?
Q.If I stopped Recurring Payments does that stop my telephone service?
Q.If I stopped telephone service do I need to stop my Recurring Payments service?
Q.Why was my Recurring Payments payment not made as scheduled?
Q.How do I change the day my payments are made?
Q.How do I change the payment method used for Recurring Payments?
Q.What happens when my payment day falls on a weekend or holiday?
Q.How do I update the expiration date on my credit card?
Q.When I registered, I was asked to print a form and return it for Recurring Payments. How do I know when my Recurring Payments service will begin?
Q.Why don't I see the payment that Recurring Payments is making today in my history?
Q.What do I do if I made a payment, and Recurring Payments also made a payment?
Q.When should I set Recurring Payments to make my payments?
Q.Why wasn't my Recurring Payments payment made?
Q. How can I change my checking account number?
Q. How can I add a new payment method?